Body Bg
Technical support directory
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01

How do I check what software version I am running?

02

How do I license my machine?

03

I forgot my login credentials

04

How do I receive software updates?

05

I got a new computer and want to transfer my license

06

How many days are left on my trial?

01

My Toggle Panel is Missing from my Home Menu

02

My toolbar is greyed out and I can't click any buttons

01

My Templates are not showing up when I click 'Select Template'

02

I'm unable to view the drop down of templates in PowerPoint

03

I am having a problem with adding a play to my template. Is it the drawing or the template?

04

How can I save all my templates in one folder and access from any machine?

05

I have opened a previously created document and I am unable to add plays

06

Can you customize page layouts?

07

How do I change the playbook so I’m not using the sample anymore?

01

Will resized images be uniform in size, or is there a need for a base template for each individual drawing in order to ensure uniformity?

02

I'm having an issue with the text not formatting in my drawing

01

How does the program decipher the difference between 'play name' and the drawing itself?

02

Does a 'blank play' image appear on a printed copy?

03

Do you press 'update' to override a 'blank play' or does the 'add' feature override?

04

What's the difference between 'Clear Leave' and 'Blank Play' ?

05

How do I access the shape library?

How do I check what software version I am running?

How do I license my machine?

I forgot my login credentials

How do I receive software updates?

I got a new computer and want to transfer my license

How many days are left on my trial?

My Toggle Panel is Missing from my Home Menu

My toolbar is greyed out and I can't click any buttons

My Templates are not showing up when I click 'Select Template'

I'm unable to view the drop down of templates in PowerPoint

I am having a problem with adding a play to my template. Is it the drawing or the template?

How can I save all my templates in one folder and access from any machine?

I have opened a previously created document and I am unable to add plays

Can you customize page layouts?

How do I change the playbook so I’m not using the sample anymore?

Will resized images be uniform in size, or is there a need for a base template for each individual drawing in order to ensure uniformity?

I'm having an issue with the text not formatting in my drawing

How does the program decipher the difference between 'play name' and the drawing itself?

Does a 'blank play' image appear on a printed copy?

Do you press 'update' to override a 'blank play' or does the 'add' feature override?

What's the difference between 'Clear Leave' and 'Blank Play' ?

How do I access the shape library?